There's nothing worse than having a computer, printer, or network down, especially during operating hours. We understand how frustrating it can be when people aren't able to work on their daily tasks due to some type of IT issue. Sure Network Solutions' remote monitoring service allows your company to remain productive without the worry.
Sure Network Solutions will install monitoring software on all your workstations and your servers. The detection of any unnatural condition will trigger a notification which will be sent to our operations center. Once this occurs, a ticket is created using this information which notifies our technicians to investigate the issue.
Our remote login tool allows us access to any managed PC, so our knowledgeable technicians are able to virtually see what is on your employees screen when they have an issue. This tool also allows our technicians to navigate around inside the operating system (OS), and quickly fix potentially critical issues. This system significantly limits the ambiguity that results in frustrating communication breakdowns. Our affordable Remote Monitoring service will proactively eliminate serious errors before they occur.
Don't underestimate the importance of keeping your software and firmware up to date. This is a critical component to keeping your workstations and servers optimized and running smoothly. Every day we see new threats emerge, including viruses, Trojan horses, and other malware which can be harmful to your systems. These threats are design to exploit holes in software code which can allow intruders to gain access to your system. Although we see major software companies working hard to "patch" these vulnerabilities, users are known to be regularly naive or careless. Our remote network maintenance services allow us to take care of all essential maintenance that your computer systems require.
Have questions about how remote network monitoring and maintenance can help your company? Contact Sure Network Solutions today at (843) 757-7873. We have expert IT consultants standing by to answer any questions you may have. You can also fill out the form on the right, and we'll contact you for a free consultation.
Don't be left hanging. You rely on your computers to get you through each day. We are always here for you.